At kaylascollectives, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and securely.

This policy explains how we collect, use, and protect your personal data when you visit our website or interact with our brand.

1. What We Collect

When you visit or make a purchase from kaylascollectives.com, we may collect the following information:

Personal details such as your name, email, phone number, and address

Order and payment information

Device and browser information, including IP address and operating system

Pages you visit and actions you take on our website

Information collected via cookies and similar tracking technologies

We also partner with trusted third-party platforms (such as Shopify, Google, Meta, and Klaviyo) to help us operate our website, process orders, and improve your shopping experience.

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders

Communicate with you about your order status, updates, and support

Personalize your shopping experience

Send marketing communications (only if you’ve opted in)

Improve and analyze our website’s performance and customer experience

Prevent fraud and maintain the security of our store

We may also use anonymized, non-identifiable information (like browsing data) to better understand trends and improve our offerings.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

Enable essential site functionality (like cart and checkout)

Understand visitor behavior and traffic patterns

Deliver relevant ads and marketing campaigns

You can disable cookies through your browser settings, though some parts of our site may not function correctly without them.

4. Sharing Your Information

We never sell your personal information.

We may share limited information with trusted service providers who help us operate our business — including payment processors, shipping carriers, analytics partners, and marketing platforms.

These partners only receive the information necessary to perform their function and are required to keep your data secure and confidential.

We may also disclose information if required by law or to protect our legal rights.

5. How We Protect Your Data

Data security is extremely important to us.

We take appropriate measures to protect your personal information, including:

Encrypted connections (SSL) across our website

Secure storage of customer and order data within Shopify’s protected servers

Restricted internal access to sensitive information

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or outdated information

Request deletion of your personal data (“right to be forgotten”)

Withdraw consent for marketing communications at any time

Request details on how your data is used and stored

To make any such requests, please contact us at info@kaylascollectives.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, or enforce agreements.

After this period, your data is securely deleted or anonymized.

8. International Data Transfers

Some of our trusted partners (such as Shopify, Google, and Klaviyo) may process data outside your country of residence.

By using our website, you consent to the transfer of your information internationally, where data protection laws may differ from those in your region.

9. Marketing Messages

If you subscribe to our marketing updates, we may contact you via email or SMS to share product updates, promotions, and special offers.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or replying “STOP” to SMS messages.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

The latest version will always be available on this page, with the effective date updated accordingly.

11. Questions and Contact Information

If you have any questions about this policy or wish to exercise your data rights, please contact us at info@kaylascollectives.com.

If you have any questions about our Privacy Policy or wish to exercise your privacy rights, please contact us at:

kaylascollectives

Email: info@kaylascollectives.com

Website: www.kaylascollectives.com