Frequently Asked Questions
Here are some of our most frequently asked questions
Ordering
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What size should I buy?
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
How can I track my order?
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the delivery status of your package. You can also use our Track your order page.
Shipping, Returns & Exchanges
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What are your delivery costs?
What are your delivery costs?
We offer free delivery on all orders across the United States.
Do you ship overseas?
Do you ship overseas?
No, we only ship within the United States.
What is the shipping policy?
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns. See more in our Shipping Policy
What is your return policy?
What is your return policy?
You have 30 days from the receipt of your order to return an item if you are not satisfied. Returned items must be in perfect condition, unworn, and with their original tags attached.
As we aim to process orders as fast as possible, you must request any changes or cancellations within 24 hours of ordering. After this timeframe, orders are automatically processed in our system and requests after this time will be denied. Your order can be returned for a full refund after it is received.You have 30 days from the receipt of your order to return an item if you are not satisfied. Returned items must be in perfect condition, unworn, and with their original tags attached. See more in our Refund and Return Policy
Get in touch
Have questions about your order, or a general enquiry?