Shipping policy

At Kaylas Collectives, we are committed to providing reliable shipping services to customers in the United States and selected international markets. Please review the information below to understand how orders are processed and delivered.

1. General Shipping Information

Kaylas Collectives ships to customers in the United States and to select international markets, including the United Kingdom, Ireland, Canada, Australia, and New Zealand.

Shipping availability and delivery times may vary depending on destination, carrier availability, and order volume.

2. Order Processing Time

Orders are typically processed within 1–3 business days, Monday through Friday, excluding weekends and public holidays.

Processing times may be extended during periods of high order volume or unforeseen operational delays. Customers will be notified if processing delays occur.

3. Shipping Rates

Free Standard Shipping to the US & UK

At Kaylas Collectives, we offer free standard shipping on all orders to:

United States
United Kingdom

No minimum purchase is required.

International Shipping

Flat-rate international shipping is available to the following markets:

Ireland: €4.99
Canada: $9.99 CAD
Australia: $9.99 AUD
New Zealand: $9.99 NZD

International shipping fees are calculated at checkout based on the destination market. International orders may also be subject to local customs duties, taxes, or import fees, which are the responsibility of the recipient.

4. Estimated Delivery Time

Estimated delivery times include both processing and transit time.

Processing Time: 1–3 business days (Monday–Friday)
Transit Time: 4–9 business days (Monday–Friday)
Total Estimated Delivery Time: 5–12 business days

International Delivery Times

For international orders, processing time is 1–3 business days, the same as United States orders. Total delivery times (including both processing and transit) vary by destination as follows:

United Kingdom: 6 to 9 business days
Ireland: 7 to 9 business days
Canada: 9 to 11 business days
Australia: 7 to 15 business days. Delivery to remote Australian postcodes may take longer due to carrier limitations in those regions.
New Zealand: 5 to 8 business days

Order Cutoff Time: 6:00 PM (EST)
Time Zone: Eastern Standard Time (EST, GMT-05:00)

Delivery times are estimates and may be affected by carrier delays, customs clearance (if applicable), weather conditions, or other factors outside our control.

5. Shipping Restrictions

Kaylas Collectives does not ship to:

PO Box addresses
Military addresses (APO/FPO/DPO)

Certain items may be subject to shipping restrictions based on carrier policies or applicable United States regulations.

6. Failed Delivery or Returned Packages

If a delivery attempt is unsuccessful due to incorrect address information, refusal of delivery, or other delivery issues, the package may be returned.

If this occurs, we will contact the customer to arrange a reshipment. Additional shipping costs may apply depending on the circumstances.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us as soon as possible at:

Email: info@kaylascollectives.com

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

8. Shipping Policy Updates

Kaylas Collectives may update this Shipping Policy periodically to reflect operational changes or to remain compliant with Google Shopping and advertising requirements.

The most current version of this policy will always be available on this page.

Last updated: June 2, 2026

9. Contact Information

Store Name: Kaylas Collectives
Company Name: Strivon Global LLC

Company Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Company Number: 2025-001774852